TERMS & CONDITIONS

Welcome to River City Racks! We're glad you're here. Throughout our website, when we say “we,” “us,” or “our,” we’re talking about River City Racks. We’re excited to offer this website, along with all the information, tools, and services you find here.
 

By browsing our site or making a purchase, you’re engaging with our “Service” and agreeing to the following Terms of Service. These include any additional policies or links you see here. These terms apply to everyone who visits, shops, or contributes in any way — whether you’re just looking around, buying, selling, or sharing content.
 

Please take a moment to read these Terms carefully. By using our website, you agree to these terms. If you don’t agree with any of them, unfortunately, you won’t be able to use the site or our services. If we update or add new features to the site, those will be covered by these same terms, so it’s a good idea to check back here periodically. Continuing to use the site after updates means you accept any changes.
 

Our online store is hosted on WIX, which provides the platform that makes it all possible. If you have any questions or need more info, feel free to reach out — we’re here to help!

 

Section 1 – Online Store Terms

When you agree to these Terms of Service, you're confirming that you’re at least the age of majority in your area. If you’re underage, make sure you have your parent or guardian’s permission for you and any minors in your care to use this site.

Please use our products and services responsibly. You agree not to use them for anything illegal or unauthorized, and to follow the laws of your location—this includes respecting copyright laws and others.
 

Also, please don’t send any viruses, worms, or harmful code through our site.
 

If these terms are broken or not followed, we reserve the right to immediately stop providing you with our services.

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Section 2 – General Conditions

We want everyone to have a great experience, so we reserve the right to refuse service to anyone for any reason at any time.
 

When you use our site, please know that your content (excluding credit card info) might be transferred over different networks and may be adjusted to meet technical requirements. Rest assured, your credit card information is always encrypted and kept secure during any online transfer.
 

Please also remember that you’re just not allowed to reproduce, copy, sell, or exploit any part of our service or website without getting our written permission first.
 

And just a quick note—any headings included here are just for convenience and don’t change or limit the actual terms of these agreements.

 

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Section 5 – Products or Services

Some products or services might be available exclusively online through our website. These items may have limited availability and can only be returned or exchanged according to our Return Policy.
 

We try our best to display our products' colours and images as accurately as possible. However, keep in mind that your computer monitor might display colours differently, so actual products may vary slightly.
 

We reserve the right, but are not required, to limit the sale of our products or services to certain people, locations, or regions. We might adjust these limits on a case-by-case basis. We also have the right to limit the quantity of any product or service we offer. All product descriptions and prices can change at any time without notice, at our discretion. We also reserve the right to stop offering any product at any time. Please note that any offers made on this site are void where prohibited by law.
 

Lastly, we don’t guarantee that the quality of our products, services, or information will always meet your expectations, or that any errors will be fixed immediately. But we’re here to help if you have questions!

 

Section 6 – Accuracy of Billing and Account Information

We want to make sure everything runs smoothly, so we reserve the right to refuse any order you place with us. We might also limit or cancel the number of items you can buy per person, household, or order. This could include orders from the same account, credit card, or shipping and billing address. If we need to make changes or cancel an order, we’ll try to notify you by email or phone using the contact info you provided when placing the order.
 

We also ask that you provide current, complete, and accurate information when shopping with us. This helps us process your orders smoothly and get in touch if needed. Please remember to update your account info, like your email address and credit card details, whenever they change.
 

For more details, feel free to check out our Returns Policy!

 

Section 7 – Errors, Inaccuracies, and Omissions

Sometimes, there might be mistakes or missing information on our site or in our service. This could include things like product descriptions, prices, special offers, shipping charges, delivery times, or availability. We reserve the right to correct any errors or inaccuracies, change or update information, or even cancel orders if we notice any mistakes—at any time and without prior notice, even after you’ve placed an order.
 

We’re not obligated to update or clarify all the information on our site regularly, including prices, unless required by law. And just because a date is shown as an update doesn’t mean all the information has been changed or refreshed—you might see some information that’s still current even if it doesn’t have a recent update timestamp.

 

Section 8 – Warranties and Liability Disclaimer

We want to be honest with you—while we do our best to provide a great service, we can’t guarantee that your experience will always be perfect. We don’t promise that our service will be uninterrupted, always on time, completely secure, or free from errors.
 

We also can’t promise that the results you get from using our service will always be accurate or reliable.
 

Please note that we may need to temporarily remove or cancel the service at any time, without giving you prior notice.
 

Using our service is at your own risk. The service and everything it provides is offered ‘as is’ and ‘as available,’ meaning we don’t make any specific promises or warranties about it—whether those are about merchantability, fitness for a particular purpose, durability, or non-infringement.
 

Finally, we, along with our team, affiliates, and partners, aren’t responsible for any injuries, losses, or damages that might happen because of using our service or products. This includes things like lost profits, data, or savings, and even if we’ve been told about the possibility of those damages. The laws in some places might limit our liability, and in those cases, we’ll only be liable up to the maximum amount allowed by law.
 

We’re here to serve you, but we also want you to understand these points clearly.

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Section 9 – Changes to Terms of Service

You can always find the latest version of our Terms of Service right here on this page.
 

We may update or change these terms from time to time, and when we do, we’ll post the changes on our website. It’s a good idea to check back periodically to stay informed. By continuing to use our website or services after any updates are made, you’re accepting and agreeing to the new terms. We appreciate your understanding!